State Farm® Insurance Agent Axel Jimenez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
RCarla A
December 19, 2025
"Muy contenta con el equipo de Axel Jimenez. Fueron verdaderos campeones cuando les solicité una póliza nueva para mi hija. La verdad es que yo le llamé en el último momento; esta por terminar el trato de un carro nuevo y 10 minutos antes recordé que tenía que pedir seguro para poder llevarnos el auto de la agencia. No se ustedes pero yo no manejo mi carro ni por dos cuadras sin seguro. Megan, fue muy amable en entender mi prisa y con gusto me cotizaron. También estoy agradecida con Allison ya que se aseguró de encontrar la mejor opción y la más económica que funcionara para nosotros. He sido clienta de State Farm por muchos años un nunca me ha dado un motivo para querer dejarlos. Son los mejores vecinos que puedes tener. Gracias Very happy with Axel Jimenez's team. They were true champions when I requested a new policy for my daughter. The truth is that I called him at the last moment; the deal for a new car was about to close, and 10 minutes before, I remembered that I had to request insurance to take the car from the dealership. I don't know about you, but I don't drive my car even two blocks without insurance. Megan was very kind in understanding my rush, and they gladly gave me a quote. I am also grateful to Allison, as she made sure to find the best and most economical option that would work for us. I have been a State Farm client for many years and they have never given me a reason to want to leave them. They are the best neighbors you can have. Thank you."
Antonio Pineda
December 5, 2025
"Bryan nos a ayudado estupendamente es un buen trabajador y saber los dos idiomas es lo mejor, porque nosotros somos latinos y saber que hay una persona que sepa español en esta oficina es estupendo ....nosotros hablamos con otras personas para que vengan a esta oficina a poner sus seguros ..le califico a Bryan con 5 estrellas."
"Muchas gracias por compartir su excelente opinión y por tomarse el tiempo de reconocer el trabajo de Bryan. Apreciamos sinceramente sus amables palabras sobre su profesionalismo, su dedicación y su apoyo bilingüe. Poder servir a nuestra comunidad de habla hispana con claridad y confianza es una prioridad para nuestra oficina, y nos sentimos muy orgullosos de tener a Bryan en nuestro equipo. También le agradecemos de corazón sus recomendaciones y la confianza continua que deposita en nosotros; su recomendación significa mucho para todo el equipo. ¡Gracias nuevamente por su reseña de cinco estrellas! – Axel #ServiceMatters"
Mary Manos
December 3, 2025
"The ladies in the office are awesome. They know what they are doing and do a great job at it. I have never been disappointed. Great job."
"Thank you for the outstanding feedback! We sincerely appreciate your confidence in our team and your kind words about the level of service provided. Consistent excellence and dependable support remain our top priorities, and your continued trust means a great deal to us. We look forward to serving you for many years to come! - Axel #ServiceMatters"
Jason Coffman
November 28, 2025
"I was very pleased with the service I received from Allison. She explained my coverage options and gave me the information I needed to switch my auto coverage and save a lot! Thanks!"
"Thank you for sharing your experience. It’s great to hear that Allison provided clear guidance on your coverage options and helped facilitate a smooth transition that resulted in meaningful savings on your auto insurance. We appreciate your confidence in our team and look forward to continuing to support your insurance needs! - Axel #ServiceMatters"
Jonadab Duran
November 27, 2025
"Jessica is alway going above and beyond , from questions that I have to putting together a policy for me and family. Thank you to the whole team!"
"Thank you for the generous feedback. It’s great to hear that Jessica continues to go above and beyond, whether answering questions or coordinating coverage for you and your family. We appreciate your confidence in our team and look forward to supporting you whenever you need us! - Axel #ServiceMatters"
Dan L
November 3, 2025
"Brooke was great to work with. Answered every question I had and stepped me through the entire process. Really appreciate the dedication to service here!"
"Thank you for sharing your experience! We’re delighted to hear that Brooke provided such attentive guidance and exceptional service throughout the process. We take great pride in ensuring our customers feel informed and supported every step of the way! - Axel #ServiceMatters"
Don Cruise
October 29, 2025
"We've gotten quick and knowledgeable answers from Axel's staff at all times, they work hard to get us the best rates possible. Extra thanks to Brooke for all her help to us lately with updates and tech issues as well."
"Thank you so much for your kind words! We appreciate you recognizing our team’s dedication to providing knowledgeable and responsive service. We’ll be sure to share your thanks with Brooke—she’ll be glad to know her support made a difference! We truly value your trust and the opportunity to serve your insurance needs. - Axel #ServiceMatters"
Steve Maas
October 17, 2025
"Worked with Ryan Jones. He ended up saving me over $2000 between my home and auto insurance a year! I always knew I was getting screwed by Arthur Gallagher Insurance. Lol. Thank you, Ryan!"
"We appreciate you sharing your experience! It’s great to hear that Ryan was able to provide such significant savings and deliver the service you deserve. Thank you for choosing our team—we’re glad to have earned your confidence and your business! - Axel #ServiceMatters"
Mackenzie Stevens
October 16, 2025
"I had such a great experience observing at Axel Jimenez's State Farm office! Everyone was so welcoming, friendly, and patient with me while I learned and asked questions. You can tell the whole team really enjoys what they do and genuinely cares about helping people. The atmosphere in the office was positive and professional, and I truly enjoyed my time there. I learned a lot and would highly recommend this agency to anyone!"
"Thank you so much for your thoughtful words! We’re delighted to hear you had such a positive experience observing at our State Farm office. We take great pride in creating a welcoming environment where learning, collaboration, and customer care come together. We appreciate your kind feedback and wish you continued success in all that you do! - Axel #ServiceMatters"
Anne
October 6, 2025
"I am very pleased with the efficiency and helpfulness of the office staff. Kudos especially to Sarah Ubbenga. She was very patient and thorough in explaining details to me, and easy to understand, and always gets back to me very promptly."
"Thank you for your thoughtful feedback! We’re pleased to know our team provided an efficient and helpful experience. Sarah will be grateful for your kind recognition—she takes great pride in ensuring each customer feels informed and supported every step of the way. We truly appreciate the opportunity to serve you! - Axel #ServiceMatters"
Steve Hilgenberg
September 30, 2025
"Axel and his team work well with the customer and are very responsive. Great to work with them for my insurance needs."
"Thank you for your thoughtful feedback! We’re glad to hear that our State Farm team provided you with responsive and supportive service. We appreciate the opportunity to assist with your insurance needs and look forward to continuing to work with you. - Axel #ServiceMatters"
Shalawn
September 23, 2025
"Axel has been my agent over 15 years and even though I no longer live in the area I will not move offices. When I need something I just shoot a quick email and it's always taken care of. I appreciate all you and your staff do for me. Thanks for everything."
"Thank you for your loyalty and kind words! We’re grateful for the trust you’ve placed in us over the years and are glad to continue serving you no matter where you live. Our team is always here to help, and we truly appreciate your support! - Axel #ServiceMatters"
D. Mongkolsmai
September 22, 2025
"Axel and Bethany are very prompt in return emails for insurance policies adjustment. They are polite and kind."
"Thank you for sharing your experience! We’re pleased to hear our State Farm team provided prompt, polite, and kind service. We appreciate your trust and look forward to continuing to assist with your insurance needs. - Axel #ServiceMatters"
Stephanie Munoz
September 19, 2025
"I think Axel’s reviews speak for themselves. He is truly a different type of agent. He runs a pretty large office in town and I’m sure has hundreds of policies but I never have a problem with getting ahold of someone in his office if I have a question. The customer service is truly beyond expectations. I shopped around with lots of local agents and none of them came close to his numbers or his service. I have had my family switch to his insurance as well and I highly recommend him to anyone who is shopping for rates. UPDATE- I’ve been with Axel for a little over a year now.. and I’ve thrown him a few obstacles along the way. His team members, Brooke Hawkey and Chris Bottom, have been such a pleasure to work with. I’m constantly asking questions about the policies and asking to make adjustments and they always get back to me to ensure I’m comfortable with everything. Thank you for everything!"
"Thank you so much for your kind words, Stephanie! We’re thrilled to hear that our State Farm team has consistently exceeded your expectations. It’s great to know that the customer service has made such a positive impact. We’re so glad we can assist both you and your family with your insurance needs. We truly appreciate your support, and we’re always here if you need anything else! – Axel #ServiceMatters"
Nikos Poulos
September 11, 2025
"Service was great! Got a free calendar :) highly recommend this specific location"
"Thank you for sharing your feedback! We’re glad to hear you had a great experience with our team and enjoyed the calendar. We truly appreciate your recommendation and look forward to serving you again! - Axel #ServiceMatters"
Jim Gahm
September 2, 2025
"I was having a great deal of trouble setting up an acct / profile. Called State Farm. No help !! Went back to my agent. NOW we get somewhere. Sarah U gets involved. She cuts thru the red tape / gets things done so I can order a Ting device and follows up . Haven’t had this great a customer service in some time. Sarah. You are wonderful. Thank you sincerely. Axel. I hope you recognize the strength of Sarah and her talents that make your team so strong. She is a very positive asset to your business. Thank you again Sarah for your help !"
"Thank you for the GREAT feedback! We appreciate your business! #ServiceMatters"
Brian Conway
August 15, 2025
"I switched my auto insurance to State Farm. Ryan Jones helped me with all the details, very professional. Nice to have a ajent to talk to face to face."
"Thank you for sharing your experience! We’re so pleased to hear that Ryan provided professional service and guided you through the details. Having a local agent you can meet with face to face makes all the difference, and we’re grateful you chose to switch your auto insurance to State Farm with our team. - Axel #ServiceMatters"
mari Mag
August 14, 2025
"Megan is very nice great service."
"Thank you for your review! We’re glad to hear that Megan provided you with great service. We truly appreciate your feedback and the opportunity to assist with your insurance needs. - Axel #ServiceMatters"
Morning Melodi
August 8, 2025
"I highly recommend this team for all of your insurance needs! They are professional and very helpful. Also, the prices are so much more reasonable than some of their competitors! I saved more than double when switching from another insurance company. If any need should happen, they do take care of it promptly and efficiently. I would like to thank Brooke for going above and beyond on helping us. Call them for an insurance quote and get started today! You will be glad that you did!"
"Thank you so much for this wonderful review and recommendation! We’re delighted to hear that our team — and especially Brooke — provided the service and support you were looking for. Saving money while receiving prompt, professional care is exactly what we strive for. We appreciate your trust and look forward to being here for you whenever you need us! - Axel #ServiceMatters"
Dipak Dasgupta
July 16, 2025
"Awesome service."
"Thank you for the great feedback! We're glad to hear you had an awesome experience with our State Farm team. We're always here to help! - Axel #ServiceMatters"
Laura Young
July 4, 2025
"Outstanding Agency, always quick to help with any needs!"
"Thank you for the kind words! We take pride in being responsive and ready to assist whenever our customers need us. Your support means a great deal! – Axel #ServiceMatters"
John White
June 30, 2025
"I had an outstanding experience with State Farm Agent Axel Jimenez’s office, thanks especially to Bethany. She went above and beyond to assist us during a major event in our lives, providing reassurance and expert guidance every step of the way. Her professionalism, patience, and genuine care made a stressful situation much more manageable. The entire team at Axel Jimenez’s office truly values their customers and delivers exceptional service. Highly recommend!!!!!"
"Thank you so much for sharing your experience! We're honored to hear that Bethany was able to support you during such a significant time with the professionalism, care, and reassurance you deserved. Your kind words speak volumes about the dedication of our State Farm office and our commitment to exceptional service. We truly appreciate your recommendation and the trust you’ve placed in our team! – Axel #ServiceMatters"
Megan Bennett
June 28, 2025
"Axel has been my agent since I first moved out on my own and needed my own insurance policies at 19. I know I always saw the “like a good neighbor” commercials growing up and rolled my eyes, but I didn’t know how true that slogan/statement could be until I joined Axel’s office. Axel and his office have been there for me every step of my journey this far: graduating college, getting married, graduating law school, passing the bar, and having my first child. They have sometimes been my biggest cheerleaders as well, and I will forever appreciate those sweet, unexpected cards or communications from Axel and his team congratulating me on those milestones. As Axel has been there with me, and now my family, through all of these monumental changes, I have personally seen how much he cares and wants what is best for us. I know that when I reach out to his office with a question (no matter how small or silly I think it is), I will get a timely and compassionate response. I have been with Axel’s office for almost a decade now, and I’m happy to know they’ll be there for me and my family for many more years to come."
"Thank you for such a heartfelt and thoughtful message. Your journey—from stepping out on your own at 19 to building a family and an accomplished career—truly embodies the kind of story we are honored to be part of. Our State Farm team is deeply committed to being more than just an insurance provider; we aim to be a steady, caring presence through life’s most meaningful moments. It means the world to know that the personal touches, timely support, and genuine care have made a lasting impact. We’re grateful for your loyalty over the past decade and look forward to continuing to serve you and your family with the same dedication for many years to come. – Axel #ServiceMatters"
Mark Muehleck
June 28, 2025
"Axel runs a top notch agency. Between himself and his staff they take great care of all their clients."
"Thank you for the kind words! We take great pride in delivering attentive, professional service and ensuring each client feels well cared for. Your support means a great deal, and we’re always here whenever you need us! – Axel #ServiceMatters"
Kalabi Kamau
June 27, 2025
"excellent"
"Thank you for your excellent review! We appreciate your feedback and are glad to have met your expectations. Please don’t hesitate to reach out if we can assist you further. – Axel #ServiceMatters"