State Farm® Insurance Agent Axel Jimenez

"Since way back when, I have always preferred State Farm insurance over any other. The main reason for this is their Team of individuals who are always willing to serve you with a smile and who always take time to listen to your needs and show they care. I’m so happy that I find all of the above with the State Farm Insurance agency of Norma Illinois under Axel Jimenez. They are a great team who will always take care of your insurance needs."

"Excellent customer service!! Axel and team have made it easy to navigating through any changes that we’ve requested. It’s always wonderful to get a card in the mail from them congratulating our kids on their accomplishments in school or sports. They are nice and courteous to work with through the years. Thank you Axel and team!!"

"I’ve been with Axel now for the past five years and he and his staff have been attentive, caring, professional and definitely pays close attention to details. He and his staff check in when needed and always watch out for me to make sure I am protected,. There is never a pressure to up sell or push any products or services, but they do a good job in presenting options and benefits and drawbacks and then let me decide. I would highly recommend Axel and his staff for all your insurance and financial needs."

"There's a reason why I've kept State Farm, and that's because of Axel Jimenez and his staff. Axel and Bethany are always there with the answer, and that includes after hours. Recently I regretted canceling a long-held life policy, and the agency was able to restore my policy. Not only that, but Axel still has atlases! This will make my planning for a trip to Maine a lot more fun. Thank you for exceptional service."

"Thank you Brooke for working with me to address my concerns, offer recommendations, and take care to update my coverages. I greatly appreciate your excellent customers service to take care of my needs. Have a great day. Hi Axel, you have a great staff, and I am appreciative of you as well for taking care of our needs. Octavio G"

"Axel has been my agent for a few years now and I'm always taken care of. He isn't just a State Farm Agent, he's also active in our community, which is part of the reason I considered his office. Axel has taken the time to get to know me, my life goals, and helps me understand how different insurance policies can protect us. When we bought a new house last year and our basement flooded, he was able to help us get a water mitigation company out right away to assess the damages and control the situation. Anytime I call or e-mail, Axel and his staff are always quick to respond and take care of me. Thanks Axel & Team for always taking care of us!"

"I reached out and within the same day, Jessica reached back out to me. I got a quote and had a lot of tough questions that she had the answer for instantly. The kindness and acceptance is absolutely amazing; it felt like they were ACTUALLY their for MY needs. I definitely don’t regret giving them a call. And after 15 minutes total; I was all set up and ready to go."

"My wife and I wanted to switch to an insurance company that had a local agent, our prior insurance did not offer that. We were referred to Axel and his team through a mutual friend and couldn’t have been happier. I filled out a contact request on State Farm’s website in the morning and within a few hours Axel AND one of his assistants BOTH contacted me. Axel and his team are very busy however not once during the entire process did I feel like he had any other clients to meet with besides me. He was incredibly thorough, made sure I understood everything and that when I left our meeting I didn’t have any questions or concerns. Additionally he and his staff reply to emails/texts/phone calls same day or first thing the next business day. I now have an incredibly awesome agency that got me BETTER coverages than before at a WAY lower cost. Even if you think you don’t “need” new insurance, I highly recommend you go see Axel and his team to at least get a comprehensive coverage review. The worst that could happen is that you decide not to change insurance companies but you still get to make a connection with an awesome agent and team. If I could, I would give Axel and his team more than 5 Stars."