State Farm® Insurance Agent Axel Jimenez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steven Ingram
January 10, 2025
5
out of
5
rating by Steven Ingram
"Axel and his team at State Farm have been nothing short of amazing! I’ve been searching for the right insurance plan for months, and somehow, they worked everything out perfectly to get my premium exactly where I wanted it. The team I’ve been working with—Axel, Ryan, and Brooke—has been incredible. They’re responsive, informative, and always go above and beyond to ensure I’m satisfied. I couldn’t be happier with their service and highly recommend them to anyone looking for a reliable insurance agent."
Stephanie Munoz
December 18, 2024
5
out of
5
rating by Stephanie Munoz
"I think Axel’s reviews speak for themselves. He is truly a different type of agent. He runs a pretty large office in town and I’m sure has hundreds of policies but I never have a problem with getting ahold of someone in his office if I have a question. The customer service is truly beyond expectations. I shopped around with lots of local agents and none of them came close to his numbers or his service. I have had my family switch to his insurance as well and I highly recommend him to anyone who is shopping for rates."
We responded:
"Thank you so much for your kind words, Stephanie! We’re thrilled to hear that our State Farm team has consistently exceeded your expectations. It’s great to know that the customer service has made such a positive impact. We’re so glad we can assist both you and your family with your insurance needs. We truly appreciate your support, and we’re always here if you need anything else! – Axel #ServiceMatters"
saisu talasu
December 9, 2024
5
out of
5
rating by saisu talasu
"Axel and his staff provided me the best and lowest quote for my apartment in Chicago. The communication was thorough and they answered all of my questions in a timely manner. The entire process was smooth and it made my experience stressfree. Will come back again to use Axel and team's services for my next home :)"
We responded:
"Thank you for your kind words and for trusting our State Farm team with your insurance needs! We're thrilled to hear that the process was smooth, the communication was thorough, and we could help make your experience stress-free. We’re here to assist whenever you need us and look forward to helping with your next home. – Axel #ServiceMatters"
Iris Cannon Pers
November 27, 2024
5
out of
5
rating by Iris Cannon Pers
"I am so thankful for my State Farm agent and his staff. They are always professional, courteous and knowledgeable. Thanks for being remarkable."
We responded:
"Thank you so much for your kind words! We strive to provide professional, courteous, and knowledgeable service every day. It’s truly rewarding to know that our efforts make a positive impact. We’re grateful to have you as part of our State Farm family! – Axel #ServiceMatters"
Ryan Jones
November 25, 2024
5
out of
5
rating by Ryan Jones
"Thoroughly enjoyed the friendliness and professionalism of the staff as they helped me set up a new policy when I moved to Bloomington from Virginia."
We responded:
"Thanks for the feedback, Ryan! It’s great to know the team provided friendly and professional customer service to assist with your move. Feel free to reach out if you have additional questions about your insurance! - Axel #ServiceMatters"
Morgan Riley
November 13, 2024
5
out of
5
rating by Morgan Riley
"Phenomenal experience while visiting Axel's office yesterday. I was able to get to know the staff through a complimentary massage event for his staff. Let me be clear and direct here: Axel's team is easily one of the best in town. If you're looking for friendly and knowledgeable staff, then you have come to the right place. Axel goes above and beyond for those under his care and I trust him as a businessman and a friend."
We responded:
"Thank you for such kind words about your experience at our office! We're thrilled you enjoyed the complimentary massage event and had the chance to connect with our team. It means a lot to us that you recognize the dedication and care we strive to provide. Building trust and fostering meaningful relationships with our customers and community are top priorities. We’re grateful for your support and friendship! - Axel #ServiceMatters"
Shawn Williams
October 11, 2024
5
out of
5
rating by Shawn Williams
"Axel is not my direct agent. However he reviewed my account and educated me about my policy without any questions. He treated me as if I was his client and this is priceless. I have known him for years now and he is always professional and an excellent communicator. Thank you so much!! Dr. Shawn Williams."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that we were able to assist you so thoroughly and provide excellent service. We truly appreciate your feedback and support of our State Farm team. If you ever need anything, feel free to reach out! – Axel #ServiceMatters"
Ash B
September 3, 2024
5
out of
5
rating by Ash B
"I was recommended to contact Axel's office for our business insurance needs and I simply could not be happier with the high level of professionalism and service from every person at his office I have had contact with. We strive to offer a high level of service in our store, so it is comforting to have our insurance needs met by a team who believe in the same idea. Highly recommend!"
We responded:
"Thank you so much, Ash, for your thoughtful review and recommendation! We’re thrilled to hear that our office has exceeded your business insurance needs with the professionalism and service you expect. We’re here to support you and your business whenever you need us, and we truly appreciate your kind words. Thanks for choosing us! – Axel #ServiceMatters ps Continued success with your wine business you just recently launched in town~ we are so lucky to have Le Marchand de Vin in our community! "
Kara Gunnill
August 2, 2024
5
out of
5
rating by Kara Gunnill
"Axel has been our dedicated agent for just about 4 months now and we couldn't be happier with him. We will save thousands of dollars in premiums alone with bundled HO and Car insurance choosing State Farm. Axel is available 24/7 for any Qs but is easily accessible over text as well which for most people make it easier. You don't need to be local to use him either! We are happy we made the switch to State Farm from Allstate (where we most certainly didn't feel like we were in good hands)."
We responded:
"Thank you, Kara and Todd! We're thrilled to hear we could help you save so much in premium, especially given that you were referred to us by one of your friends! We're glad you made the switch to the Axel Jimenez State Farm Agent office, we appreciate your kind words and welcome you to our State Farm family!" – Axel #ServiceMatters "
Ann S
July 25, 2024
5
out of
5
rating by Ann S
"Recently transferred my policies to Axel’s office. Axel and all in the office are very friendly and efficient. They follow through with what they say they’ll do. 👍"
We responded:
"Thank you for your positive feedback! We're thrilled to hear about your positive experience. Our team takes pride in being friendly, efficient, and committed to following through on our promises. We appreciate your trust and look forward to continuing to serve your insurance needs. – Axel #ServiceMatters"
Ann Hammond
June 3, 2024
5
out of
5
rating by Ann Hammond
"Axel and his entire team are the GOAT!!!! They have always been helpful, friendly, and availablw for whatever level of care and assistance I have needed!!!"
We responded:
"Thank you for your amazing feedback, Ann! We're thrilled to hear that our team has consistently provided you with helpful, friendly, and attentive service. Your support means a lot to us. Thank you for choosing us! – Axel #ServiceMatters"
Nicks Hook
May 16, 2024
5
out of
5
rating by Nicks Hook
"Has been amazing doing business with Axel! I had some issues with another insurance company while I was trying to upgrade and paint my home, they dropped my policy. Axel told me to come to him, I switched my policies to him and not only saved money on my Bundle of cars and home, but also had a noticeably different experience with my insurance agent. He is always there with genuine advice and is a big supporter of the local businesses he insures! Good honest place!-NS"
We responded:
"Thank you for your feedback, Nick! We're thrilled to hear about your positive experience with our State Farm team. Thank you for recognizing our commitment to our community and our efforts to make sure our customers feel appreciated and supported. We look forward to continuing to serve your needs and appreciate you taking the time to share your experience! – Axel #ServiceMatters"
Ann Murray
May 14, 2024
5
out of
5
rating by Ann Murray
"Along with basic insurance policy updates, we also had a variety of unique issues to resolve while switching to Axel’s office recently. Every interaction with Axel and his staff has been top notch! Axel provided us great layman’s detail while reviewing our previous policies as well as offering insight and options to consider as we update these policies going forward. His staff is very easy to work with and quick to respond. We are happy to say that Axel is Our Agent!"
We responded:
"Thank you for sharing your experience with us! We're thrilled to have you as part of our State Farm family. It's fantastic to hear that our State Farm team have not only handled the basic insurance updates smoothly but have also navigated the unique issues with expertise and care. We're honored to be your choice for insurance and look forward to continuing to serve you with excellence. - Axel #ServiceMatters"
Meagan Todd
May 10, 2024
5
out of
5
rating by Meagan Todd
"Megan, at Axles office is very helpful."
We responded:
"Thank you for your feedback, Meagan! We're delighted to hear that Megan was very helpful to you. It's great to know that our team members are positively impacting and providing the support you need. We appreciate you taking the time to share your experience and look forward to continuing to assist you. Thank you for choosing us! – Axel #ServiceMatters"
Brandy Dmellow
May 10, 2024
5
out of
5
rating by Brandy Dmellow
"Amazing customer service!! Wouldn’t choose anyone better!"
We responded:
"Thank you for your wonderful feedback, Brandy! We're thrilled to hear that you had an amazing customer service experience with our State Farm team. We appreciate your support in us and look forward to continuing to exceed your expectations. Thanks again for choosing us! – Axel #ServiceMatters"
Emily Nugent
May 10, 2024
5
out of
5
rating by Emily Nugent
"Highly recommend! Great team and amazing culture. They are extremely helpful and go above and beyond to get you taken care of!"
We responded:
"Thank you so much for your glowing recommendation, Emily! We're thrilled you appreciate our team's culture and the effort we put into providing excellent service. Knowing that you've experienced our commitment to going above and beyond to care for our customers is exactly what we strive for. We're grateful for your feedback and look forward to continuing to serve you with the same dedication and enthusiasm. – Axel #ServiceMatters"
Tracie Terven
May 10, 2024
5
out of
5
rating by Tracie Terven
"My son recently switched over to State Farm and we are very pleased with Axel and his staff."
We responded:
"We're thrilled to hear that your son's transition to our State Farm team has been met with satisfaction! Providing excellent service is our priority, and our team is committed to ensuring a smooth and positive experience for all our customers. Thank you for entrusting us with your insurance needs, and we look forward to continuing to exceed your expectations. - Axel #ServiceMatters"
ivan rubio
May 10, 2024
5
out of
5
rating by ivan rubio
"Outstanding customer service!"
We responded:
"Thank you for your feedback, Ivan! We're delighted to hear that you experienced outstanding customer service. Providing excellent service is our top priority, and your positive feedback is greatly appreciated. We look forward to continuing to serve you with the same high standards. Thank you for choosing us! – Axel #ServiceMatters"
Hunter Wellman
May 10, 2024
5
out of
5
rating by Hunter Wellman
"Bethany is awesome ! Always helpful!!"
We responded:
"Thank you for your kind words, Hunter! We're thrilled to hear that you had a great experience with Bethany. It's our goal to provide consistently supportive and effective service, and it's great to know Bethany exemplifies this. We appreciate your feedback and look forward to continuing to serve you with the same level of excellence. Thank you for choosing us! – Axel #ServiceMatters"
Carrie Melton
May 10, 2024
5
out of
5
rating by Carrie Melton
"Axel and everyone in his office make getting insurance and using insurance as painless as can be! Would highly recommend."
We responded:
"Thank you for your kind words, Carrie! We're delighted to hear that the team has made your insurance experience as painless as possible. Our goal is to streamline the process and make sure our customers feel supported each step of the way. We appreciate your high recommendation and are thrilled to have met your expectations. Thank you for choosing us and for trusting our team with your insurance needs! – Axel #ServiceMatters"
Alex Alveraz
May 10, 2024
5
out of
5
rating by Alex Alveraz
"Outstanding customer service! Amanda is always very helpful!"
We responded:
"Thank you for your feedback, Alex! We're delighted that you've experienced outstanding customer service with us and Amanda has been particularly helpful. It's our goal to provide supportive and effective service, and we're glad Amanda exemplifies this. We appreciate your kind words and look forward to continuing to serve you with the same high standards. Thank you for choosing us! – Axel #ServiceMatters"
Allison Leverton
May 10, 2024
5
out of
5
rating by Allison Leverton
"Very helpful"
We responded:
"Thank you for your feedback, Allison! We're glad to hear that you found our services helpful. We strive to provide excellent support to all our customers, and it's great to know we've met your expectations. If there's anything more we could do for you, please don't hesitate to reach out. Thank you for choosing our team! – Axel #ServiceMatters"
Steve Leverton
May 10, 2024
5
out of
5
rating by Steve Leverton
"They best costumers service I have ever had with an insurance company very polite and helpful and walks you through everything"
We responded:
"Thank you for your wonderful review, Steve! We're thrilled you've had such a positive experience with our customer service. It's great to know that our team's politeness and helpfulness stood out to you and that we could effectively walk you through everything you needed. We aim to provide exceptional service, and your feedback confirms we're hitting the mark. Thank you for choosing us for your insurance needs, and we look forward to continuing to serve you with the same high standard of care! – Axel #ServiceMatters"
Stephanie Tapke
May 10, 2024
5
out of
5
rating by Stephanie Tapke
"I have been very pleased having Axel as my agent. He has a wonderful staff that has answered any questions or concerns that I have had."
We responded:
"Thank you for sharing your experience, Stephanie! It's important to us that our customers feel supported and well-informed, our team is delivering on that commitment. We appreciate your feedback and look forward to serving you with the same level of care and attention. Thank you for choosing our State Farm team! – Axel #ServiceMatters"
Brittany Sapp
May 10, 2024
5
out of
5
rating by Brittany Sapp
"Hands down, best Customer service!!!!!"
We responded:
"Thank you so much, Brittany, for your enthusiastic review! We're thrilled you've experienced excellent customer service with us. Our team strives to exceed expectations, and it's fantastic to know we've succeeded. We appreciate your feedback and look forward to continuing to provide you with top-notch service. Thank you for choosing us! – Axel #ServiceMatters"