State Farm® Insurance Agent Axel Jimenez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shawn Williams
October 11, 2024
"Axel is not my direct agent. However he reviewed my account and educated me about my policy without any questions. He treated me as if I was his client and this is priceless. I have known him for years now and he is always professional and an excellent communicator. Thank you so much!! Dr. Shawn Williams."
"Thank you so much for your kind words! We’re thrilled to hear that we were able to assist you so thoroughly and provide excellent service. We truly appreciate your feedback and support of our State Farm team. If you ever need anything, feel free to reach out! – Axel #ServiceMatters"
Ash B
September 3, 2024
"I was recommended to contact Axel's office for our business insurance needs and I simply could not be happier with the high level of professionalism and service from every person at his office I have had contact with. We strive to offer a high level of service in our store, so it is comforting to have our insurance needs met by a team who believe in the same idea. Highly recommend!"
"Thank you so much, Ash, for your thoughtful review and recommendation! We’re thrilled to hear that our office has exceeded your business insurance needs with the professionalism and service you expect. We’re here to support you and your business whenever you need us, and we truly appreciate your kind words. Thanks for choosing us! – Axel #ServiceMatters ps Continued success with your wine business you just recently launched in town~ we are so lucky to have Le Marchand de Vin in our community! "
Kara Gunnill
August 2, 2024
"Axel has been our dedicated agent for just about 4 months now and we couldn't be happier with him. We will save thousands of dollars in premiums alone with bundled HO and Car insurance choosing State Farm. Axel is available 24/7 for any Qs but is easily accessible over text as well which for most people make it easier. You don't need to be local to use him either! We are happy we made the switch to State Farm from Allstate (where we most certainly didn't feel like we were in good hands)."
"Thank you, Kara and Todd! We're thrilled to hear we could help you save so much in premium, especially given that you were referred to us by one of your friends! We're glad you made the switch to the Axel Jimenez State Farm Agent office, we appreciate your kind words and welcome you to our State Farm family!" – Axel #ServiceMatters "
Ann S
July 25, 2024
"Recently transferred my policies to Axel’s office. Axel and all in the office are very friendly and efficient. They follow through with what they say they’ll do. 👍"
"Thank you for your positive feedback! We're thrilled to hear about your positive experience. Our team takes pride in being friendly, efficient, and committed to following through on our promises. We appreciate your trust and look forward to continuing to serve your insurance needs. – Axel #ServiceMatters"
Ann Hammond
June 3, 2024
"Axel and his entire team are the GOAT!!!! They have always been helpful, friendly, and availablw for whatever level of care and assistance I have needed!!!"
"Thank you for your amazing feedback, Ann! We're thrilled to hear that our team has consistently provided you with helpful, friendly, and attentive service. Your support means a lot to us. Thank you for choosing us! – Axel #ServiceMatters"
Nicks Hook
May 16, 2024
"Has been amazing doing business with Axel! I had some issues with another insurance company while I was trying to upgrade and paint my home, they dropped my policy. Axel told me to come to him, I switched my policies to him and not only saved money on my Bundle of cars and home, but also had a noticeably different experience with my insurance agent. He is always there with genuine advice and is a big supporter of the local businesses he insures! Good honest place!-NS"
"Thank you for your feedback, Nick! We're thrilled to hear about your positive experience with our State Farm team. Thank you for recognizing our commitment to our community and our efforts to make sure our customers feel appreciated and supported. We look forward to continuing to serve your needs and appreciate you taking the time to share your experience! – Axel #ServiceMatters"
Ann Murray
May 14, 2024
"Along with basic insurance policy updates, we also had a variety of unique issues to resolve while switching to Axel’s office recently. Every interaction with Axel and his staff has been top notch! Axel provided us great layman’s detail while reviewing our previous policies as well as offering insight and options to consider as we update these policies going forward. His staff is very easy to work with and quick to respond. We are happy to say that Axel is Our Agent!"
"Thank you for sharing your experience with us! We're thrilled to have you as part of our State Farm family. It's fantastic to hear that our State Farm team have not only handled the basic insurance updates smoothly but have also navigated the unique issues with expertise and care. We're honored to be your choice for insurance and look forward to continuing to serve you with excellence. - Axel #ServiceMatters"
Meagan Todd
May 10, 2024
"Megan, at Axles office is very helpful."
"Thank you for your feedback, Meagan! We're delighted to hear that Megan was very helpful to you. It's great to know that our team members are positively impacting and providing the support you need. We appreciate you taking the time to share your experience and look forward to continuing to assist you. Thank you for choosing us! – Axel #ServiceMatters"
Brandy Dmellow
May 10, 2024
"Amazing customer service!! Wouldn’t choose anyone better!"
"Thank you for your wonderful feedback, Brandy! We're thrilled to hear that you had an amazing customer service experience with our State Farm team. We appreciate your support in us and look forward to continuing to exceed your expectations. Thanks again for choosing us! – Axel #ServiceMatters"
Emily Nugent
May 10, 2024
"Highly recommend! Great team and amazing culture. They are extremely helpful and go above and beyond to get you taken care of!"
"Thank you so much for your glowing recommendation, Emily! We're thrilled you appreciate our team's culture and the effort we put into providing excellent service. Knowing that you've experienced our commitment to going above and beyond to care for our customers is exactly what we strive for. We're grateful for your feedback and look forward to continuing to serve you with the same dedication and enthusiasm. – Axel #ServiceMatters"
Tracie Terven
May 10, 2024
"My son recently switched over to State Farm and we are very pleased with Axel and his staff."
"We're thrilled to hear that your son's transition to our State Farm team has been met with satisfaction! Providing excellent service is our priority, and our team is committed to ensuring a smooth and positive experience for all our customers. Thank you for entrusting us with your insurance needs, and we look forward to continuing to exceed your expectations. - Axel #ServiceMatters"
ivan rubio
May 10, 2024
"Outstanding customer service!"
"Thank you for your feedback, Ivan! We're delighted to hear that you experienced outstanding customer service. Providing excellent service is our top priority, and your positive feedback is greatly appreciated. We look forward to continuing to serve you with the same high standards. Thank you for choosing us! – Axel #ServiceMatters"
Hunter Wellman
May 10, 2024
"Bethany is awesome ! Always helpful!!"
"Thank you for your kind words, Hunter! We're thrilled to hear that you had a great experience with Bethany. It's our goal to provide consistently supportive and effective service, and it's great to know Bethany exemplifies this. We appreciate your feedback and look forward to continuing to serve you with the same level of excellence. Thank you for choosing us! – Axel #ServiceMatters"
Carrie Melton
May 10, 2024
"Axel and everyone in his office make getting insurance and using insurance as painless as can be! Would highly recommend."
"Thank you for your kind words, Carrie! We're delighted to hear that the team has made your insurance experience as painless as possible. Our goal is to streamline the process and make sure our customers feel supported each step of the way. We appreciate your high recommendation and are thrilled to have met your expectations. Thank you for choosing us and for trusting our team with your insurance needs! – Axel #ServiceMatters"
Alex Alveraz
May 10, 2024
"Outstanding customer service! Amanda is always very helpful!"
"Thank you for your feedback, Alex! We're delighted that you've experienced outstanding customer service with us and Amanda has been particularly helpful. It's our goal to provide supportive and effective service, and we're glad Amanda exemplifies this. We appreciate your kind words and look forward to continuing to serve you with the same high standards. Thank you for choosing us! – Axel #ServiceMatters"
Allison Leverton
May 10, 2024
"Very helpful"
"Thank you for your feedback, Allison! We're glad to hear that you found our services helpful. We strive to provide excellent support to all our customers, and it's great to know we've met your expectations. If there's anything more we could do for you, please don't hesitate to reach out. Thank you for choosing our team! – Axel #ServiceMatters"
Steve Leverton
May 10, 2024
"They best costumers service I have ever had with an insurance company very polite and helpful and walks you through everything"
"Thank you for your wonderful review, Steve! We're thrilled you've had such a positive experience with our customer service. It's great to know that our team's politeness and helpfulness stood out to you and that we could effectively walk you through everything you needed. We aim to provide exceptional service, and your feedback confirms we're hitting the mark. Thank you for choosing us for your insurance needs, and we look forward to continuing to serve you with the same high standard of care! – Axel #ServiceMatters"
Stephanie Tapke
May 10, 2024
"I have been very pleased having Axel as my agent. He has a wonderful staff that has answered any questions or concerns that I have had."
"Thank you for sharing your experience, Stephanie! It's important to us that our customers feel supported and well-informed, our team is delivering on that commitment. We appreciate your feedback and look forward to serving you with the same level of care and attention. Thank you for choosing our State Farm team! – Axel #ServiceMatters"
Brittany Sapp
May 10, 2024
"Hands down, best Customer service!!!!!"
"Thank you so much, Brittany, for your enthusiastic review! We're thrilled you've experienced excellent customer service with us. Our team strives to exceed expectations, and it's fantastic to know we've succeeded. We appreciate your feedback and look forward to continuing to provide you with top-notch service. Thank you for choosing us! – Axel #ServiceMatters"
Heather
May 10, 2024
"Great and helpful employees!"
"Thank you, Heather, for your kind words! We're thrilled to hear that you found our team to be great and helpful. We strive to provide excellent service, and it's wonderful to know that our efforts have made a positive impact. We look forward to continuing to assist you whenever you need us. Thanks for choosing us! – Axel #ServiceMatters"
joni Westerhold
April 16, 2024
"Jacob gave great customer service."
"We're delighted to hear that you had a positive experience with Jacob! Providing great customer service is a top priority for us, and we're glad Jacob was able to meet your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is important to us. Thank you for choosing us! – Axel Jimenez State Farm Agent Normal IL #ServiceMatters"
Judy Hoser
April 11, 2024
"I was ready to quit State Farm until I met Axel. I was amazed at the customer care I received; it was second to none. All the staff are friendly and helpful. I can not say enough good things about Axel"
"We're delighted to hear about your positive experience with our State Farm team! Providing excellent customer care is at the heart of what we do, and we're thrilled that our dedication made such a difference for you. Our entire staff is committed to ensuring every interaction is friendly, helpful, and tailored to your needs. Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. – Axel Jimenez State Farm Agent Normal IL"
Kyle Stuart
April 3, 2024
"We have been customers with Axel’s office for a few years now. Every interaction has been great. Axel and his team have always been helpful, knowledgable, and prompt."
"Kyle, we’re thrilled to hear that you've had great experiences with our office over the years! It means a lot to our team to know that we've been consistently helpful, knowledgeable, and prompt in every interaction. Your feedback is incredibly motivating, and we're grateful for your continued support and loyalty. Rest assured; I'll share your kind words with the entire team. If there's anything more we could do for you, please don't hesitate to reach out. Thank you for choosing us and being such a valued community member! – Axel Jimenez State Farm Insurance Normal IL #ServiceMatters"
Brian Runyon
March 29, 2024
"I had a wonderful experience w/Chris while purchasing insurance for our travel trailer. I would highly recommend Axel Jimenez for all your insurance needs!"
"Brian, we're delighted to hear about your wonderful experience with Chris while purchasing insurance for your travel trailer. It's fantastic that everything went smoothly and you're satisfied with the service. Your recommendation of our team means a lot to us, and we're grateful for your support. If you have any more questions or need additional assistance, we're here to help. Thank you for choosing us and for sharing your positive experience! – Axel Jimenez State Farm Insurance Normal IL "
Lynn Ludwig
March 27, 2024
"Excellent customer service each and every contact. I'm proud to say that Axel is my agent. Top notch office. Highly recommend!"
"Thank you for your kind words! We're thrilled to hear you've had such a positive experience with our State Farm team. We strive to provide excellent customer service, and we're grateful for your recommendation. If there is anything else we can do for your insurance needs, please let us know! – Axel Jimenez State Farm Insurance Normal IL"