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Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Mutual Funds, Annuities
Axel Jimenez
Office Hours
Address
Normal, IL 61761-6155
Across the street from PNC Bank
Would you like to create a personalized quote?
Would you like to create a personalized quote?
Office Info
Office Info
Office Hours
-
Phone
(309) 451-3276 -
Fax
(309) 451-3278
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Mutual Funds, Annuities
Office Info
Office Info
Office Hours
-
Phone
(309) 451-3276 -
Fax
(309) 451-3278
Languages
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Social Media
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Viewing team member 1 of 6
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Brooke Hawkey
Customer Service Manager
License #19784873
Hello! My name is Brooke, and I am thrilled to be a part of the Axel Jimenez State Farm team in Normal, IL where I have been making a positive impact for almost 2 years. As a dedicated insurance professional, I am licensed to provide exceptional assistance with your:
Auto Insurance
Home Insurance
Life Insurance and more
Beyond my commitment to serving your insurance requirements, I am passionate about maintaining a well-balanced lifestyle. When I'm not assisting customers, you can often find me engaged in activities that bring me joy. One of my greatest pleasures is spending quality time with my two amazing children, who constantly inspire me. Additionally, I love the companionship of my beloved canine friend, Kali. Together, we explore the great outdoors and enjoy playful adventures.
Recognizing the significance of family and the importance of safeguarding what matters most, I am deeply invested in finding answers for each and every customer. Whether it's discussing your insurance options or providing guidance on how to protect your loved ones, I am here to support you every step of the way.
Please feel free to reach out to me via call or text today, and let's embark on a personalized insurance journey that ensures your family’s peace and safety.
Viewing team member 2 of 6
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Bethany Alvey
Office Manager
License #20243427
Hello everyone, my name is Bethany, and I am absolutely delighted to be a part of the exceptional Axel Jimenez State Farm team, serving the community right here in Normal, IL. As one of the dedicated Customer Service Representatives, my primary goal is to ensure that you receive top-notch assistance and guidance when it comes to your insurance needs, including:
Auto Insurance
Life Insurance
Home Insurance
Condo Insurance
Renters Insurance and more
Outside of the office, I find immense joy in exploring my creative side. Baking scrumptious treats and engaging in various crafting projects are among my favorite pastimes. These hobbies allow me to express my creativity and bring a sense of fulfillment to my life. Additionally, I have a deep appreciation for travel and take advantage of any opportunity to embark on new adventures and immerse myself in different cultures.
What sets me apart is my hardworking yet flexible demeanor, which I bring to our dynamic team atmosphere. I am committed to continuous personal and professional growth, and being surrounded by such a remarkable group of individuals provides the perfect environment for that growth.
One of the most rewarding aspects of my role is the opportunity to meet incredible people like you and provide support during your moments of need. It brings me immense satisfaction to be there for you, ensuring that you receive top-notch customer service.
I wholeheartedly encourage you to reach out to our office today via call or text at the number provided above. Allow us the privilege of guiding you through the insurance process and demonstrating the exceptional service that sets Axel Jimenez State Farm apart.
Viewing team member 3 of 6
Lissy Bertelsman
License #18632136
I started working with Axel in September of 2017. One of my favorite things about working for Axel is being a part of a team that really cares about making sure all policyholders are taken care of. I am originally from England and moved across the Atlantic to the US when I was 20. I have three amazing sons and unfortunately no pets, but I want a cat or two. I love to travel, my entire bucket list is full of places I want to visit.
Viewing team member 4 of 6
Ryan Jones
License #21267834
Ryan joined our team in August 2024 as a licensed representative, assisting State Farm customers with Auto, Home Insurance, and more. A resident of Bloomington and a graduate of Ohio University, Ryan is also aspiring to become a State Farm agent himself. Outside the office, he enjoys playing basketball, traveling, and spending time with his wife, Bre, and newborn, Jordan Peter Jones. Contact Ryan today for help with your insurance needs!
Viewing team member 5 of 6
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Jess Gonzalez-Rico
Account Representative
License #19007586
Hello, I am Jessica! I began my journey with Axel Jimenez State Farm in January of 2020, and from the moment I joined this incredible team, I knew I had found a place where the atmosphere is truly special. Located in Normal, Illinois, Axel fosters an environment where every team member feels like family, and that is something I deeply cherish.
I can help you with different lines of business like:
Auto Insurance
Home Insurance
Renters Insurance
Condo Insurance
Boat Insurance
Motorcycle Insurance and more
Although I was born in Mexico City, my formative years were spent in the vibrant city of St. Louis, Missouri, which I am proud to call home. Within this multicultural backdrop, I have had the privilege of embracing both worlds.
Speaking of family, mine is my greatest source of joy and inspiration. I am blessed to share my life with my loving fiancé, Ivan, and our wonderful son, Ivan Jr. Completing our family dynamic is our beloved 3-year-old Doberman named Kong, who brings endless happiness and playfulness to our home.
During my cherished moments of leisure, you will often find me engrossed in the enchanting world of literature. There are a few book series that hold a special place in my heart, and I find solace and excitement within their pages. Additionally, I have a deep appreciation for nature, and I enjoy immersing myself in the beauty of the outdoors through invigorating hikes with my loved ones.
Being part of the Axel Jimenez State Farm team has been an immensely fulfilling experience, where my passion for providing exceptional service and treating customers like family truly aligns with the core values of our office. It is my utmost pleasure to assist you with your insurance needs and ensure that you receive the highest level of care and attention.
Please don't hesitate to reach out to me with any inquiries or to explore your insurance options. I am here to guide you every step of the way.
Viewing team member 6 of 6
Megan Tapke
Megan joined our team in 2023 as our agency receptionist, always eager to assist our State Farm customers with their insurance needs. A resident of Danvers, IL, and a graduate of Hartsburg-Emden High School, Megan brings warmth and enthusiasm to every interaction. Outside of work, she loves exploring new destinations, camping, and enjoying the great outdoors. Give our office a call today and let Megan help you with your insurance needs!